When a background check reveals unexpected information about a potential hire, it can be difficult to know how to proceed. Employers must take into account the results of the background check and make an informed decision. Common issues that may arise in a background check include poor credit history, false work history, or failed drug testing. In such cases, employers must explain in a letter that the results of the background check are the reasons for the rejection, the candidate's right to contest any inaccurate information, and the option to request a new copy of the background check within 60 days. When making a decision about whether or not to offer a job to a candidate, employers should take five steps.
First, they should review the background check thoroughly and make sure that all of the information is accurate. Second, they should consider any mitigating factors that may have contributed to the results of the background check. Third, they should assess whether or not the candidate is qualified for the job. Fourth, they should consider any potential risks associated with hiring the candidate.
Finally, they should make an informed decision based on all of these factors. It is important for employers to remember that background checks are just one part of the hiring process. Employers should also take into account other factors such as experience, qualifications, and references when making their decision. Additionally, employers should be aware of any applicable laws or regulations that may affect their decision. Ultimately, employers must make an informed decision when it comes to hiring a candidate with an unexpected background check result. By taking into account all of the relevant factors and following these five steps, employers can ensure that they are making an informed decision that is in line with their company's values and goals.